Connecting GB Prime Pay as a Payment Provider

As of May 2024, GB Prime Pay is no longer available to connect as a payment provider in Wix. Merchants who have already connected to GB Prime Pay can still process payments. However, if you disconnect your GB Prime Pay account from Wix, you will not be able to reconnect it.

General Info

Supported country

Thailand

Supported currency

THB

Transaction fees

Vary

Notes

The currency used in your Wix account must match the currency in your GB Prime Pay account. If the currencies do not match, the transactions may be declined. Learn how to change your currency.

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please visit GB Prime Pay.

FAQs

Click a question below to learn more about accepting payments.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider. For GB Prime Pay, follow the steps above to accept online payments. Once connected, you need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Why can’t I connect my desired payment provider?

If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.