Connecting HitPay as a Payment Provider

Accept payments from your customers using HitPay as your payment provider.

General Info

Supported countries

Indonesia, Malaysia, Philippines and Singapore

Supported currencies

Over 100 currencies supported. For more information, visit HitPay

Supported payment methods

Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay, PayNow QR, DBS Paylah!, GrabPay, PayLater by Grab, Shopee Pay, AliPay, FPX, GCash, UnionBank, QR PH
Visit HitPay to learn about activating payment methods

Transaction fees

May vary

Minimum transaction amount

May vary according to the currency used. For more information, visit HitPay

Notes

The currency used in your Wix account must match the currency in your HitPay account. If the currencies do not match, the transactions may be declined. Learn how to change your currency

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit HitPay

Connecting HitPay

1. Go to Accept Payments on your dashboard.
   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See More Payment Options.

3. Click Connect next to HitPay.

1. Depending on whether you are creating a new HitPay account, or have an existing account, follow the instructions:

Have an account

1. Enter your Api Key and Salt.

2. Click Connect.

Don't have an account

1. Click Create HitPay account.

2. Fill in the registration form.

3. Wait for an email from HitPay to get your Api Key and Salt credentials.

4. Return to Accept Payments (repeat steps 1-4) and follow the steps under Have an account to connect your account.

FAQs

Click a question below to learn more about accepting payments.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider. For HitPay, follow the steps above to accept online payments.

Once connected, you need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Why can’t I connect my desired payment provider?

If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.

Do I need to upgrade my site to accept payments?

Yes. You need to upgrade your site to a plan that supports payments in order to accept payments.