Connecting Tilopay as a Payment Provider

Accept payments from your customers using Tilopay as a payment provider.

General Info

Supported countries

Anguilla, Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curacao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Guyana, Honduras, Jamaica, Montserrat, Nicaragua, Panama, St Kitts, St Lucia, St Martin, St Vincent, Trinidad & Tobago, Turks & Caicos

Accepted currencies

Local currencies of available countries.

The currency used in your Wix account must match the currency in your Tilopay account. If the currencies do not match, the transactions may be declined. Learn how to change your currency

Transaction fees

Vary per country

Recurring payments

Tilopay supports recurring payments. For more information, contact Tilopay

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Tilopay

Connecting Tilopay

1. Go to Accept Payments in your site's dashboard.
   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See More Payment Options.

3. Click Connect next to Tilopay.

1. Depending on whether you need to create a new Tilopay account or have an existing account, follow the instructions:

Have an account

1. Enter your KEY, Password and Username.

2. Click Connect.

Don't have an account

1. Click Create Tilopay account.

2. Register for a Tilopay merchant account to receive your credentials.

3. Once your merchant account is approved, return to this window (repeat steps 1-4) and follow the steps under Have an account to connect your account.

FAQs

Click a question below to learn more about accepting payments.

Can I enable Tilopay card payments on the Wix checkout?

Yes. For most users, card payments can be enabled to process via the Wix checkout. This can help to improve the conversion rate of your sales.

To enable payments via the Wix checkout:

1. Go to Accept Payments in your site's dashboard.

2. Click Manage next to Tilopay.

3. Enable the toggle next to Credit / Debits Cards.
   

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider. For Tilopay, follow the steps above to accept online payments.

Once connected, you need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.