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Connecting a business email

Resolving Email Issues

Important:

Make sure your domain is connected properly to Wix before taking any actions below.

To resolve email issues:

  • If your domain is connected to Wix via name servers: Ask your domain host for the MX records and enter them in the domains section of your Wix account. Learn more about adding or updating MX records.

  • If your domain is connected to Wix via pointing: Contact your domain host for assistance with managing your mail-related records as your DNS records are managed by them.

  • If you purchased personalized business email(s) from Wix: Check that your domain is active, your MX records are correct, and your business email is set up properly. If you're still having difficulties, click here.

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