Wix Bookings POS: Accepting Payment for Booked Services at a Mobile Point of Sale

Important:

• This feature is not yet available for all users.

• This article is about Wix Mobile POS for mobile phones.

• For info on Wix Retail POS for brick and mortar stores, click here.

Make your phone a point of sale so clients can accept payment for services that have already been booked. You'll be able to accept payment for multiple sessions and add store items to the sale. You can also add a custom charge, discount, or tip to the sale.

Tip:

You can also book new sessions and accept payment for them using the Wix app. Learn how

Accepting payment for booked sessions at a POS

From the Wix app, select the session your client wants to pay for, then accept payment using your mobile device.

Before you begin:

Make sure you set up your mobile device as a point of sale.

To accept payment for booked services at a mobile POS:

1. Go to your site in the Wix app.

2. Tap Manage  at the bottom.

3. Tap Bookings Calendar.

4. Select a service from the calendar:
   Appointment:Tap to select the relevant date.
   Tap to select the relevant appointment.
   Tap Collect Payment.
   
   Class or Course:Tap to select the relevant class or course.
   Tap Manage Participants.
   Tap to select the relevant participant.
   

5. Select an option:Go to checkout: Select this option to collect cash, card, tap-to-pay, or gift card payment. You'll be able to add discounts, tips, coupons, or a custom charge to the sale. If you sell Wix Stores products, you can add products to the sale, as well.
   Charge with invoice: Issue an invoice requesting payment for the session.
   Mark as paid: Accept payment offline and mark the session as paid.
   

6. If you selected Go to checkout:(Optional) Tap Add More Items to add additional products or services to the order.
   (Optional) Tap Add Custom Charge to add a custom amount to the order.
   (Optional) Tap Add a Discount to add a price reduction.
   Tap Charge.
   Choose how you want to accept payment:
   

Cash

1. Tap Cash.

2. Select an option:Enter the amount you received and tap Accept Cash.
   Select a preset cash amount.
   

3. Give your customer the change.
   Tip: The amount appears on the screen.

Card

1. Tap Card.

2. If prompted, select Bluetooth card reader.

3. Let the customer swipe, insert, or tap their credit card.

4. Do one of the following:Tap Send Email to send your customer a receipt via email.
   Tap No Thanks if your customer doesn't want one.
   

Manual card entry

The option of manually entering card details is not yet open to all eligible merchants. Manual card payment is only available for merchants using a payment provider that allows manual card entry payments.

Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more

1. Tap Manual card entry.

2. Tap Go to Checkout.

3. Enter all the credit card details and tap Next.

4. Enter the customer's zip code / postal code.

5. Tap Confirm & Pay.

6. Do one of the following:Tap Send Email to send your customer a receipt via email.
   Tap No Thanks if your customer doesn't want one.
   

Note: Wix Payments processing fees for manual card entry are the same as for other card payments.

(US only) Tap to Pay

After setting up Tap to Pay, you can use your phone as a card reader.

To accept payment using tap to pay:

1. Select Card.

2. If prompted, tap to select the relevant Tip amount, or tap No Tip. 
   Note: Learn how to enabled tipping.

3. If prompted, select Tap to Pay.

4. Let the customer tap their credit card on your mobile device.

5. Choose what you want to do:
   Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt.
   Text receipt: Confirm the phone number is correct and then tap Text Receipt.
   Print receipt: If you set up a printer, tap to print a receipt.
   Tap No Receipt.
   

Gift card

If you sell virtual Gift Cards on your site or physical gift cards at your POS, you can allow customers to redeem the cards when making purchases.

Tip: If the price of the sale is worth more than the value of the card, customers can pay for the remaining cost using any other payment method.

To accept gift card payment:

1. Tap Gift card.

2. Enter your customer's gift card code or scan their physical gift card and tap Apply.
   Tip: Your customer's remaining balance appears at the top.

3. Tap Complete Sale.

4. (Optional) Do one or more of the following:
   Send a receipt:Tap Send Receipt.
   
   Select how you send the receipt:Tap Print Receipt: This option is available if you connected a printer.
   Tap Email Receipt, enter the email address if prompted, and tap Send.
   Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
   Do not send a receipt: Tap No Receipt.
   

Split payment

Using split payments, customers can pay using more than one payment method (e.g. they can pay using 2 credit cards or a combination of cash and credit card).

To process split payments:

1. Tap Split Payment.

2. Enter the first payment amount.

3. Tap Continue.

4. Select a payment method (e.g. cash) and complete the first part of the payment.

5. Tap Continue.
   Tip: You can also tap the More Actions icon  and then Mark as Partially Paid to collect the 2nd payment later.

6. (Optional) Edit the second payment amount.
   Tip: You can further split the balance owed.

7. Click Continue.

8. Select a payment method (e.g. card) and complete the payment.

9. Tap Continue.

10. (Optional) Do one or more of the following:
    Send a receipt:Tap Send Receipt.
    
    Select how you send the receipt:Tap Print Receipt: This option is available if you connected a printer.
    Tap Email Receipt, enter the email address if prompted, and tap Send.
    Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
    Do not send a receipt: Tap No Receipt.
    

Save order and charge later

With this option, you can create an unpaid order which is added to the Orders tab. When you're ready, you can accept payment on mobile, from the Wix dashboard, or at a Retail point of sale.

To save your order, simply tap Save order and charge later.

FAQs

Click a question below to learn more about selling services at a mobile POS.

What payment method do I need to connect?

To process credit or debit card payments at a point of sale on your phone, you need to create a Wix Payments account and get it verified.

You do not need to connect any specific payment provider to accept cash payments.

Are there limitations to what I can do on the mobile POS?

Currently, it is not possible to do the following:

• Sell recurring membership plans or packages

• Redeem membership plans or packages

• Offer refunds

• Collect tax

• Edit the payment total

Can I collect tips from clients?

Yes. After you enable tipping, a screen where clients can optionally leave a tip appears during checkout.

Note: It's not possible to collect tips for cash payment or when your processing split payments.

To enable tipping:

1. Go to your site in the Wix app.

2. Tap Manage  at the bottom.

3. Tap Booking Services.

4. Select the Settings tab.

5. Tap Collect Tips toggle to enable it.

6. (Optional) Change the preset tip percentages:Tap the tip option you want to update.
   Enter a new percentage.
   

7. (Optional) Tap the Allow a custom tip amount toggle to enable it.

8. Tap Save.

Learn more about tipping in the Wix app.

How can I send (or resend) my client a receipt at a later date?

You can send (or resend) a receipt later from the Orders tab.

1. Tap Manage  at the bottom.

2. Select Orders.

3. Select the relevant order.

4. Tap the More Actions icon  at the top right.

5. Selecting Email receipt.

Can I customize receipts?

Yes, you can add your company logo, display your return policy, and more. Learn how to customize Mobile POS receipts.

Are there other Mobile POS options available for Wix Bookings?

You can also charge clients for services using a point of sale in the following ways:

• Square point of sale

• SumUp point of sale