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Setting up your hotel

Wix Hotels by HotelRunner: An Overview

Wix Hotels by HotelRunner makes it easier for you to run every aspect of your hospitality business. Manage your availability and reservations in one place using calendars. Offer more versatile options to your guests with customized packages. You can also showcase your rooms on all major booking sites.

Important:

How do I know which version of Wix Hotels I have?

  • A screenshot showing the original Wix Hotels in the Wix App store.

  • A screenshot showing the original Wix Hotels tab in a site dashboard.

  • A screenshot showing the new Wix Hotels bu HotelRunner in the Wix App market.

  • A screenshot showing the new Wix Hotels tabs in a site dashboard.

A screenshot of the welcome page for the new Wix Hotels Beta.

Take bookings from all major sales channels

Increase your total number of reservations by connecting your Wix Hotels site to industry-leading travel platforms like Booking.com, Airbnb, Expedia, and more.

A screenshot showing the Channel manager where you connect Wix Hotels to travel platforms.

Manage all aspects of your hospitality business from one platform

Set rates by season, manage your room availability, and maintain your inventory, all using your site dashboard.

A screenshot showing how to edit a rate plan, including the meal options, selable markets and cancelation policy.

Provide a great customer experience every step of the way

Offer easy-to-understand room rates and seasonal offers while keeping in touch with your guests at every stage of their stay. You can also create unique offers to encourage guests to stay with you again.

A screenshot showing a coupon creation form for the new Wix hotels.

Frequently Asked Questions (FAQs)

We are here to help with all your questions. Click a question below to learn more about Wix Hotels by HotelRunner.

Can I try the new Wix Hotels by HotelRunner even though I don't have it?

You can sign up for more information on the beta version of Wix Hotels by HotelRunner here.

Where do I update my prices and room availability?

The Inventory Calendar tab is where you make changes to the availability and price rates for each of your rooms as required. You can filter the calendar view by Room type, Rate plan or Channels.

A screenshot showing the inventory calendar tab in the dashboard, where you can update prices.

For price or availability updates to multiple rooms at once, you use the Bulk Updates tab. Here you can update your rooms, rate plans and prices in bulk. Filter the view by Rate plan, by channel, or both.

A screenshot showing the Bulk Updates tab in the dashboard, where you can update rates for multiple rooms at the same time.

Choose what you want to update from the following options:

  • Base Price: Update base price rates for a given period of time. Choose between a fixed monetary adjustment or a percentage adjustment.

  • Availability: Update how many rooms of a certain type you have available. Make sure this new number is accurate to avoid over-bookings.

  • Minimum stay: Encourage longer stays by setting a minimum stay restriction. This is useful during high season.

  • Stop Sell: Block the sale of certain rates for a period of time. This is useful during low seasons.

  • Closed to arrival: Restrict guests from arriving on specific dates. This is useful during holidays to better manage your staff’s workload.

  • Closed to departure: Restrict guests from departing on specific dates. This is useful to better manage your staff’s workload.

Then select the relevant start and end dates, and specific days of the week you want to update.

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