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Setting up Retail POS hardware

Wix Retail POS: Contacting Wix Customer Care for POS Support

Important:

  • This article is about Wix Retail POS tablet for brick & mortar businesses.

  • For info on using POS on a mobile device, click here.

Need help with your point of sale? You can contact Wix Customer Care from your tablet, computer, or mobile device.

Contacting Customer Care through your POS tablet

You can contact Wix Customer Care right from your tablet.

To contact customer care:

  1. Open the POS tablet.

  2. Tap the Menu icon  at the bottom left.

  3. Tap Help.

  4. Tap Contact Us.

  5. Contact Wix Customer Care using any of the available options.

Contacting Customer Care through a computer or mobile device

To contact customer care about your Retail POS system, click here and select Retail Point of Sale.

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