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Setting up Retail POS hardware

Wix Retail POS: Troubleshooting Your Barcode Scanner

Important:

  • This article is about Wix Retail POS tablet for brick & mortar businesses.

  • For info on using POS on a mobile device, click here.

If you're experiencing any issues with your Barcode Scanner, try restarting it.

To troubleshoot the barcode scanner:

  1. Disconnect the barcode scanner from the tablet.

  2. Wait 3 minutes.

  3. Reconnect the barcode scanner to the tablet.

Still not working?

If the problem persists, contact Customer Care.

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