Setting up sales channels
Wix Stores: Connecting and Setting Up an eBay Shop
Expand your sales platform by connecting your Wix store to an eBay shop. Don't yet have one yet? You can create your new eBay shop while connecting to eBay, then sell your Wix Stores products there.
This article will walk you through the steps to connect your Wix store to eBay and then set your shipping, tax, payment settings, and more. After the initial setup, you can edit these settings.
Step 1 | Connect your Wix store to eBay
Here you can connect to an existing eBay shop or create a new eBay shop and connect it to your Wix store.
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Go to the eBay tab in your site's dashboard.
Click Start Now.
Select an eBay market from the drop-down.
Click Continue & Sign in to eBay.
Select an option:Sign in to an existing eBay account.
Create a new eBay account:Click Create an account.
Complete the required steps to create an account.
Step 2 | Set up your location
Each eBay product must have a location where the item ships from. This location is used to calculate shipping charges and delivery times.
Note:
After initial setup, every time you add a new product to your store, it is automatically assigned the default location. If some of your products ship from another address, can then edit those products and assign them a different "ship from" location.
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Enter your city and state/province.
Enter your zip code (postal code).
Select your country from the Country drop-down.
Click Continue to Shipping.
Step 3 | Set up shipping preferences
In eBay, your "domestic" region is the region where your chosen eBay market (eBay.com, eBay.uk, etc.) is based. For example if your eBay market is in eBay.com, then the US is your domestic shipping region, even if your store is located outside of the U.S.
To sell on eBay, domestic shipping must be set up. Optionally, you can set up international shipping to whatever regions you choose. To do so, enable international shipping and, if relevant, exclude any countries you choose not to ship to. Additionally, you need to enter a handling time according to eBay's policies. To learn more about eBay shipping options, click here.
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Set your domestic shipping rate:Click the domestic region.
Select an option from the Select how shipping rates are calculated drop-down:
Flat rate:Enter the flat rate or click the Free Shipping toggle to enable it.
(Optional) Click +Add Shipping Service to create an additional shipping option (e.g. Express Shipping).
Calculated (not available for all eBay marketplaces):Shipping rates are calculated based on the customer's location.
(Optional) Click the Exclude shipping destination and select destination to block shipping from areas inside the domestic region.
(Optional) Click +Add Shipping Service to create an additional shipping option (e.g. Express Shipping).
Set your international shipping rate:Click the International region.
Select an option from the Select how shipping rates are calculated drop-down:
Flat rate:Enter the flat rate or click the Free Shipping toggle to enable it.
(Optional) Click +Add Shipping Service to create an additional shipping option (e.g. Express Shipping).
Calculated (not available for all eBay marketplaces):Shipping rates are calculated based on the customer's location.
(Optional) Click the Exclude shipping destination and select destination to block shipping from areas inside the domestic region.
(Optional) Click +Add Shipping Service to create an additional shipping option (e.g. Express Shipping).
Select your handling time (i.e. the number of business days it takes you to ship an order after you receive payment and it has cleared. Learn more
Click Continue to Payments
Step 4 | Set up payment
To receive payment for sales on eBay, you need to enter the email address associated with your PayPal account. If you do not have a PayPal account, click Don't have a PayPal account to set one up.
Note:
If you signed up for eBay managed payments, you can move directly to the next step without setting up payment.
When you're done, click Continue to Returns to go to the next step.
Step 5 | Set up your return policy
Decide who you want to accept returns from and what the return conditions are.
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Click the Accept Domestic Returns toggle to enable it.
Note: This enables returns in the region your eBay market is based.Select an option from the Return Period drop-down.
Note: This sets how long customers have to contact you after receiving their order.
Select an option from the Refund Method drop-down.
Select an option from the Returns Are Paid By drop-down.
Note: This sets who pays for shipping costs.
Click the Accept International Returns toggle to enable it:Select an option from the Return Period drop-down.
Note: This sets how long customers have to contact you after receiving their order.
Select an option from the Refund Method drop-down.
Select an option from the Returns Are Paid By drop-down.
Note: This sets who pays for shipping costs.
Select Continue to Tax.
Find out more:
To learn more about refunds and returns in eBay, click here.
If you do not want to accept returns, leave the toggles disabled and click Continue to Tax to move to the next step.
Step 6 | Set up tax
In eBay, you can either manage tax using the eBay tax table (recommended) or manage tax yourself.
Important:
Different tax rules apply in different regions. Consult with an accountant or with your local tax authority for specific information relevant for your store.
Show me how
Use eBay tax table (recommended): After selecting this option, click Manage eBay sales taxes to access the tax table.
Note: eBay collects tax automatically in some states, so you are not able to enter a tax rate. For other states, enter a tax rate in the field provided and click Save at the bottom of the table.I'll manage taxes myself: Select this option if you are not collecting tax or tax is included in your product pricing.
FAQs
Click a question below to learn more about connecting and setting up an eBay shop.
Which products cannot be listed on eBay?
Digital and hidden Wix products cannot be listed on eBay and do not appear in the eBay tab in your site's dashboard.
Do I need to upgrade my site to list products on eBay?
You can connect and set up your eBay shop without an upgrade, but you need a plan that allows you to accept payments to list your products on eBay.
Do I need to set up an eBay Seller's Account
It's possible to set up your eBay Shop using an eBay Buyer's account, however, an eBay Seller's Account is required to publish items on eBay.
How can I disconnect my eBay account from my Wix store?
Go to the eBay tab in your site's dashboard.
Click the Settings icon
at the top right.Click Disconnect from Wix.